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Custom Orders
I require a deposit of 50% of the estimated price on all custom orders.
This deposit is non-refundable if the order has been started or when additional
inventory has been purchased for your order. Custom orders generally take 10-14
days depending on the complexity of the request. The order may take longer
depending the time of year as well, i.e. Mother’s Day and Christmas
season, so plan ahead!
Shipping
I ship via USPS First Class Mail (4-6 days) or USPS Priority Mail (2-3
days), depending on your need. I can ship via UPS at your
request in which case actual shipping charges would apply. First Class
Mail starts at $2.00 (up to 13 oz package weight) and Priority Mail starts at $4.95.
Rush orders may cost more. I do not ship to P.O. boxes.
Actual shipping charges will be calculated when the package is ready for shipping.
Guarantees/Repairs
I want you to be completely satisfied with your jewelry for years to
come! I will make any necessary repairs or replace items found to be
defective in workmanship within one year of purchase. Workmanship does
not include the breakage of glass and crystal beads, delicate
stones and pearls, or breakage of stringing materials from rough wear.
You should be aware that certain components of your jewelry are more delicate than the metals.
Use proper care and caution when wearing your jewelry and you will get
many years of enjoyment from it. To reduce tarnishing on your sterling silver
jewelry, store it in a closed zip lock type baggie.
Please contact me BEFORE sending anything back. I will let you know where
to send the item for repair. That way I will be expecting the item and will be
prepared to make the repairs as quickly as possible.
Gift Certificates
I am pleased to offer gift certificates in any dollar amount you
wish. They are not redeemable for cash. Please contact me for more information on
purchasing gift certificates.
Privacy Policy
I appreciate that your privacy is of the utmost importance to you.
No personal information will ever be given out or sold to a third party.
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